Under minimal supervision, participates in, or leads operational process improvement through metrics, problem identification, root cause analysis and developing and implementing corrective action. Takes an active role in helping drive continuous improvement throughout the organization. Ensures successful design and implementation of the metrics, quality plans, Statistical Process Controls, and internal audits. May also be responsible for local Quality support at one or more sites. Performs other duties as needed to ensure successful implementation of the Quality System.
University degree (or equivalent) in Engineering or related field plus generally six plus years of directly related experience. Demonstrated ability to conduct root cause analysis and plan/implement corrective action. Demonstrated ability to analyze data, to interact with all levels of the organization, and to present and facilitate discussions of the findings. Detailed knowledge of quality systems principles including quality and business excellence models (e.g., ISO 9001, 17025, 17065, Baldrige / Shingo). Detailed knowledge of process mapping and process redesign. Demonstrated ability to conduct quality audits. Detailed knowledge of auditing tools and techniques.